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Reviews

Palm Terrace Logo


3.81

| 52 Reviews


711 S C Street, Oxnard CA 93030

(805) 522-7766

http://www.liveatpalmterrace.com


See why our residents are raving! Our Oxnard, California, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Palm Terrace apartments in Oxnard, California today.


Reviews List

D

This is a compliment to the staff ar Sundance . They are very efficient and quick to repair the problems you have. I want to say thank you for your prompt attention to repairs.

David Giessen

September 17, 2026

E

Sundance Apartments is definitely a place you can call home! They offer so many great amenities, including a newly upgraded gym, a dog park, and a pool with a hot tub. I also love having an in-unit washer and dryer which saves me a trip to the laundromat. The community gate is up and running now as well, which gives me an added sense of security and makes me feel a little safer. And to top it all off, the staff here are just as exceptional. They’re friendly, helpful, and make the community feel even more welcoming. Overall, I’m really happy to call Sundance Apartments home! ❤️

Erika S

September 14, 2026

H

I lived at Sundance for a year and would not recommend it. What I experienced there: A rent increase that was not implemented lawfully, which the Washington State Attorney General's office flagged. A 500 amenity premium charged every month while those amenities sat closed for remodeling. Pay or Vacate notices month after month for money I did not owe, while my rent was paid in full and on time every single month. I have the payment records showing it. Repeated billing errors, including duplicate electric and utility charges. After management changed, my monthly utility charges jumped overnight with no explanation and stayed there. For one adult and one child in an apartment, the amounts were nowhere near anything we could have used. I was told the difference was for community utilities and was never given any accounting of it. Constant pressure to make extra payments I did not owe. When raised all of it with management it took months to correct and even after, the billing errors continued to persist. Every landlord is running a business but this was different. This was a pattern of billing people for money they did not owe and pressuring them to pay it anyway, month after month, and never once correcting course when caught. If you rent here, document everything and do not assume a charge is correct just because it appears on your ledger.

Heidi

September 03, 2026

N

Oh, wow! The managers were terrific in helping us with all the information we needed to get apps that help us get into all the great amenities. The apartment is gorgeous and well laid out, with plenty of space, nice kitchen with a huge pantry. In addition the apartment complex features great security, nice sized pool and well-equipped gym, a dog park with doggy-hygiene stations, and it is near stores, restaurants, and so much more, all in a nice community.

Nunya Business

July 09, 2026

K

3/31 6:00pm Scheduled a tour at 5:30pm with Tanya, the manager, and my family and I were stood up. We got there at 5:20pm only to find out that the office was closed already (even though it says the office hours are from 9am-6pm on the office door and online). I messaged and called every number I could and got no response. Getting timely responses with Tanya was already difficult much less booking a tour. Extremely unprofessional and disrespectful to our time. 4/1 11:30pm (Edit after Sundance’s response) But I did reach out and no one replied.

Kiana Go

April 01, 2026

J

Two years with new management and we got out. "Gated" community that might have had a functioning gate for a few weeks. Appliances are old, multiple requests to maintenance for washer/dryer issues. Expect to pay rent + parking + package delivery + required unit internet.

Joseph Geraets

March 23, 2026

S

I’ve had a good experience living here so far. The management team has been friendly and easy to communicate with. Maintenance requests are usually handled pretty quickly, and Fernando from the maintenance team has always been professional and helpful. The community is quiet and feels safe, which I really appreciate.

So

March 09, 2026

C

The new dryer works perfectly. Fernando was very efficient in getting it installed as well.

Curtis Rhyner

February 22, 2026

M

Mandy Huntley

February 04, 2026

R

On Sunday Jan.21, 2026, I called the Sundance Apt. in Milton Emergency number. My kitchen sink was filling up with water from the drain. I tried plunging the drain, running the garbage disposal with nothing in it and called a friend to help. I began scooping up water in a pan and running to the back entrance over the little patio to dump it. I did not want it to go on the floor and ruin the floor. In between us, I called the emergency number and someone didn't answer and said they would send somebody out right away and wrote down all my information. After an hour past and no one showed up I called again. Same thing happened. They wrote everything down and said they were so sorry that nobody came and then they never showed up. I called four times on the 21st in desperation. I had two friends helping me scoop the water out in the evening, the water was slowing down and my two friends had to leave. I slept sitting up in my couch with the alarm on every hour, so I could check the water and it kept coming. So I would scoop the water out on one of the trips taking the water out. I slipped on the porch in the water and fell cutting my arm and hurting my shoulder and knee. I had to go to the emergency and get stitches finally on Monday. Sundance did get somebody over and they fixed it when I called to talk to the office on Monday after getting back from the ER. They were not nice, not apologetic. In fact they said well we don't come out unless it's an emergency although the emergency number had told me they would be there. I said what is an emergency I could've let the water flow all over the dining room and living room floors and they would be ruined, I fell because of the water that no one came out to help me with and had to go to the emergency room where there was a lot of blood and a long cut and sore limbs. Most often there is a nice person at Sundance desk, but the new one has not been nice at all.

Ricki Peto

January 25, 2026

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